Software Engineer

Revamped MyUHC as a Product Manager and Engineer, driving technical innovation and product success for 39.7 million members.

• Discovered accessibility gaps, managed 10-person team to 100% compliance, reduced related defects by 95%.
• Led SSO initiatives, increased member retention by 23% and facilitated comprehensive healthcare access through targeted partnerships.
• Defined metrics for Canary Readiness, including traffic distribution, and analyzed Datadog dashboards to ensure 99.99% uptime and minimal customer disruption.
• Identified process inefficiencies, optimized development workflow, elevated team velocity by 17%, reduced dependencies.
• Detected collaboration needs, launched wiki MVP, saved 4-7 hours/week per employee, boosted productivity.
• Analyzed customer journey, launched deeplink MVPs, strengthened conversion rate by 35% for targeted member segments.
• Designed and integrated APIs for in-house payment system for healthcare SaaS platform serving 39.7 million members, to provide a secure, efficient, and user-friendly payment experience.
• Promoted effective stakeholder collaboration, bridging business needs, design, and development to drive efficient project management and on-time feature releases.

Software Developer

As a Product Owner and Developer, drove TestNav's assessment product, impacting the learning outcomes of over 50 million students.

• Studied user feedback and guided implementation of cross-platform keyboard shortcuts, increased engagement by 40%.
• Uncovered score inaccuracies via data analysis, championed "soft parentheses" feature, improved user satisfaction and score accuracy by 95%.
• Recognized proctor needs, led TestNav Connect feature that supports 50+ concurrent users.
• Discovered delivery delays adopted AWS prototype for stakeholder input, accelerated product launches by 70%.

Software Developer Intern

As a Full-Stack Developer, I accelerated application development by designing and building payment system. Leveraged Angular, Java Spring, and SQL to optimize performance, enhance scalability, and implement robust features. Collaborated with cross-functional teams to deliver high-quality solutions.

• Optimized search functionality with Angular Pipe API, resulting in a 10% improvement in performance.
• Developed RESTful APIs for the payment system, significantly improving system performance and scalability.
• Optimized data access and analysis by developing complex SQL queries, stored procedures, and database objects.
• Wrote comprehensive unit tests, ensuring code quality and reducing defects by 35%.

Graduate Teaching Assistant

• Conducted regular one-on-one sessions with 450+ students, identifying 70% of pain points and providing tailored solutions, resulting in 15% increase in student success in their test scores.
• Facilitated Tableau workshops for 100+ students, empowering them with data analysis and visualization skills, leading to 50% increase in informed decision-making.
• Established an iterative feedback loop through regular office hours, resolving all (100%) student issues, resulting in 80% increase in student satisfaction.
• Developed effective grading system, provided timely feedback, and improved student outcomes.

Software Engineer

Developed scalable application, using C# and .NET, gained expertise in SDLC.

• Promptly addressed critical bugs, delivered RCAs, reduced issues by 30%, achieved highest satisfaction rate.
• Streamlined manual processes, collaborated with the development team to write efficient SQL scripts, minimize daily employee effort by 11% across the company.
• Mastered software development life cycle (SDLC) using C# and .NET technologies, enhancing overall development capabilities.
• Designed and implemented relational databases, schemas, and stored procedures using SQL and PL/SQL, improving data management efficiency.
• Mentored team members as a subject matter expert (SME), fostering knowledge sharing and team growth.

University of the Cumberlands

Information Technology | GPA: 3.89

University of Iowa

Computer Science | GPA: 3.61

S J B Institute of Technology

Computer Science | Percentage: 74.20

Extra Curricular Activities